Privacy Policy

This Privacy Policy explains how Trovuz (“we”, “us”, or “the Service”) collects, uses, and shares personal information when you use our website and services. By using Trovuz you agree to the practices described below.

1. Information we collect

We collect the following types of information:

• Account information: email address, username, and profile information you provide when you create an account.
• Guest session data: temporary data stored in sessionStorage/localStorage to support guest workflows and short‑term previews.
• User content: avatars, images, and other content you upload or create. You retain ownership of your uploads.
• Usage data: analytics events, pages visited, feature usage, and performance metrics collected to improve the Service (may include IP address, browser, and device information).
• Cookies & tracking: cookies and similar technologies for session management, preferences, and analytics.

2. How we use information

We use information to:

• Provide and maintain the Service, including hosting and delivering your content.
• Authenticate users and manage accounts.
• Improve the Service through analytics and performance monitoring.
• Communicate updates, support messages, and marketing if you opt in.
• Prevent abuse and secure the platform.

3. Sharing & third parties

We may share information with:

• Service providers who perform functions on our behalf (hosting, analytics, email delivery). We require vendors to protect data appropriately.
• Law enforcement or other parties when required by law or to protect rights and safety.
• With your consent or at your direction (for example, when you share a public avatar link).

4. Data retention

We retain account and user content for as long as needed to provide the Service or as required by law. Guest session data stored only in the browser may be cleared when the session ends or by the user. You can request deletion of your account and associated content by contacting Trovuz.com@gmail.com.

5. Your choices

You can:

• Opt out of marketing emails by using the unsubscribe link in emails or contacting support.
• Delete your account and data by contacting support; requests will be processed within a reasonable timeframe.
• Manage cookies via your browser settings (note: disabling some cookies may affect functionality).

6. Security

We implement reasonable security measures to protect data, including HTTPS, access controls, and regular updates. However, no online service is completely secure; we cannot guarantee absolute security.

7. International transfers

We may transfer and process personal data in jurisdictions outside your country. By using the Service you consent to such transfers.

8. Children

The Service is not intended for children under 13. If you are a parent and believe your child under 13 has created an account, contact us at Trovuz.com@gmail.com to request removal.

9. Changes to this policy

We may update this Privacy Policy. Material changes will be posted with an updated effective date. Continued use after changes indicates acceptance.

10. Contact us

For questions or requests about privacy, contact: Trovuz.com@gmail.com